Automation & Allocation
- Automatically assign work, balancing workloads across individuals, teams and locations
- Allocate activities based on availability, current workload appropriate skills, experience and authorisation levels
- Reassign work based on changing priorities, deadlines, or unexpected unavailability
- Embedded deadline management and monitoring of out of service and exceptions
- Built in tracking of all activities for automated reporting and trend analysis
Visibility & Insight
- Intuitive dashboards give visibility and clarity as to what work needs to be done, by when and the resources available
- Easily take corrective action when there are peaks in activities or conflicts in priorities
- Full tracking and audit trails of what activities and tasks were completed, by whom and when
- Verification of adherence to policies for audit, governance and compliance purposes
- Granular data about work and activities across your business, processes, workflows, functions, teams and individuals
- Easily see what’s really happening, what’s working, what’s not and quickly take action to address issues
Resource & Prioritization
- Easy to configure and manage team structures, individual roles, shifts and rotas, skills and proficiencies
- Embed policies and controls and predefine procedures for exceptions handling
- Tracks and measures individual, team and process performance and understand performance gaps
- Identifying trends and changing work patterns for better workforce planning and optimization
- Capture data about what has been done, by whom, how long it took, when and where it took place
- Identify opportunities for continuous improvement in capacity and resource planning
Adoption & Modernization
- Award-winning, consumer-grade software. Designed with a passion to be different, stand out, and a pleasure to use
- Intuitive, easy and straightforward to configure by the business for the business
- Giving you the power and agility to act in days and weeks instead of months or years
- Robust, scalable architecture for deployment on-premise or in the Cloud
- Simple, modern and innovative approach to Integration with REST API, powerful elastic search and NoSql database
Quick Tour of Zarion Allocate
