See the step-by-step journey we go on with each of our customers, and what you can expect when you choose Zarion.

First, we both need to understand if we’re a match and if we can solve your business problem. We will show you the software in action, explain the benefits and answer any initial questions.

Other companies just do the software demonstration, but don’t show you how to apply it correctly to the business. We’re not other companies. We walk you through how to best apply the technology to your business to achieve the best possible results. This stage doesn’t cost you anything and doesn’t require a lot of your time.

First, we sit with relevant people and teams to observe how you currently manage work. Then we provide specific feedback on the pain points, areas for improvement and potential opportunities for cost savings. You will learn about our approach, actions we intend to take, the people who will be involved and the desired results and achievements.

We’ll then help to build a business case – so you can bring your colleagues on the journey – helping to answer more specific questions and ensuring each area of the business is confident to move forward.

We’re with you every step of the way. Our customer success team are engaged from the start, so the implementation is painless. We never lose sight of your priorities and goals.

We work in an agile, flexible way so it’s easy for us to respond any changes quickly. With our domain expertise and focus, we’re by your side to help manage change within your business.

We apply best practice and lessons learned to the implementation, bringing Product and Engineering teams to the table to collaboratively solve unique customer problems.

Our team is structured to ensure easier collaboration and continuity as we move through the implementation together, so your people have the best overall experience.

We go on a journey with each and every one of our customers. We don’t just roll out software and walk away, we closely collaborate with your teams, providing training for the relevant people and consulting advice as needed. Our aim is to get your business up and running in days or weeks.

Once the platform is up and running, the project transitions into BAU. Your assigned account manager ensures we help you to keep up with the pace of change, with regular cadence engagement. Together we can iterate and improve on the platform and solutions, based on your needs.

Zarion has an active roadmap and are continually updating and improving our platform, so you can get your hands on the latest features and capability as soon as it’s available. We are proud to be a trusted advisor and software partner for leading Enterprises around the world. We build a relationship with you and your business that lasts. As we say, “Last step of the implementation. First step of the journey.”