TouchPoint2 is Zarion's Process Optimization software for the banking, insurance and capital markets industries.  This packaged, modular software ensures that our clients:

• Build on, rather than replace, existing Work Management platforms including Global 360's  Execute360
  
• Achieve a quick implementation
• Reduce long term support and maintenance overheads
• Require minimal customization
• Reduce or eliminate custom build and integration work
  

In summary, using TouchPoint2, an organization can more rapidly deploy Work Management solutions which are focused on the business process rather than the technology.  After all, in a Work Management environment, the process is the application.

TouchPoint2 modules are flexible and can be configured to each company's requirements.  This modular approach ensures that each business need only implement the elements that are required to achieve their business objectives.

TouchPoint2 is divided into four distinct areas:

Participant

Participant modules provide a user interface with easy access to all the information needed to complete a task.  The Process Participant modules allow each piece of work to be handled as efficiently as possible at each stage in the process. More information.

Partner

Manager

The Manager modules enable pro-active management and tracking of the entire workload.  This ensures that work is carried out with consistent levels of efficiency and quality.  It also tracks the outcome and quality of the work that is carried out - from overview reports right down to the individual steps.  More information,

Utility

These modules provide a set of standard capabilities that are needed in any document-intensive business process.  They include monitoring and alert capabilities, browser based administration tool for configuration and a number of housekeeping routines. 

The Process Utility modules provide the framework that ensures the whole system is stable and robust, as well as easily configured, monitored and managed.  More information.