|
|
Process solutions
Zarion provides the following
business process solutions
|
|
|
Retail
Banking
|
Investment
Banking
|
General
Insurance
|
Life
Assurance
|
|
Customer
enrolment
|

|

|
|

|
|
Loan
origination/policy underwriting
|

|
|
|

|
|
Claims
management
|
|
|

|

|
|
Case/exception
management
|

|
|

|

|
|
Lifetime
customer servicing
|

|
|
|

|
|
Confirmations
|
|

|
|
|
|
Settlements
|
|

|
|
|
|
Policy and process-related documentation
management
|

|
|
|
|
|
Anti-money-laundering
KYC
|

|
|
|
|
|
Collections
|

|
|
|
|
|
Zarion business
process solutions employ the following techniques/technologies
|
|
|
Retail
Banking
|
Investment
Banking
|
General
Insurance
|
Life
Assurance
|
|
Process
automation and workflow
|

|

|

|

|
|
Process
simulation and optimization
|
|

|

|
|
|
Quality/Service-level
audit and control
|

|

|

|

|
|
Workforce
performance monitoring
|

|

|

|

|
|
Fax
and email interaction management
|

|

|

|

|
|
Document
management and archiving
|

|

|

|

|
|
Content
Capture
|

|

|

|

|
|
Process-related
MIS
|

|

|

|

|
|
Forms
processing
|

|
|
|

|
|